Blog: Odoo 20: What does this mean for your business?

Expected: September/October 2026

Odoo 20 is just around the corner. We highlight the most relevant new features for our customers — by domain, concise and to the point.

🤖 AI: work smarter in every module

AI: Create/Update : Ask the AI to create or update records via a chat interface. Reassign leads, set up projects from a PDF, create tasks in bulk.
AI: Accounting for non-CFOs : Automated audit checks, anomalies flagged automatically. Accounting without accounting expertise.
AI: Helpdesk : Find similar tickets, generate follow-up responses and create summaries directly from the ticket.
AI: Website Builder : Edit pages via a chat interface, insert AI-generated images directly.

Automated cross-sell : System automatically suggests complementary products based on the order.
Return Management : Customers can initiate returns themselves via the customer portal.
Standalone catalog pages : Separate product pages without a full webshop.
Promotion Progress Bar : Show customers how much more they need to order to unlock a discount.
Better website performance : Faster load times and optimised assets.

New MO Kanban : Overview of manufacturing orders by week, with progress, deadline and component availability at a glance.
New Work Order Kanban : Visualise work orders per work centre, reschedule with one click.
PLM – ECO Overview Report : All bill of materials changes and cost impact in one report.
Stock: Built-in inventory : Simpler inventory tracking without separate stock operations for basic use.
Inventory improvements : Better batch processing, putaway rules, inter-company flows and redesigned labels.

Timesheets: Timer widget : Always-visible timer in the browser, describe the activity and log it directly.
Timesheets: Assistant : AI-driven overview of your day with activity suggestions based on your work.
Project: Actual & projected margins : Two new reports for project profitability: what has already been invoiced vs. what is still outstanding.
Field Service → Planning : Field Service has been renamed and enhanced: travel time in Gantt, route optimisation, live map of technicians, assign materials to employees.
Sign: Automated signature requests : Link signature requests to stages, activities or automated actions. Dynamic and fixed signatories.
Calendar: Personal booking pages : Share your availability as a booking link, sync multiple calendars (Google/Outlook).

Documents/Knowledge: Groups : Share documents and knowledge articles with user groups instead of individuals.
Sign: Itsme support in 30+ countries : Advanced identity verification for digital signatures.
Accounting: Reconciliation on any account : Any ledger account can now be reconciled, including automatic adjustment entries.
Accounting: Multiple partner IDs : Store VAT number, company registration number, LEI and other IDs per contact, with validation per type.

Pay from Odoo : Send SEPA payment batches directly to your bank with a single signature, or download the XML file.
New payment methods : Integrations with Mollie, M-Pesa, Wero (Bancontact/Payconiq successor).
Prices incl./excl. VAT : Set per product whether prices are VAT-inclusive or exclusive, switch dynamically per document.
Public accounting website : Odoo publishes a reference site with deductibility rules, chart of accounts and taxes per country.

New mobile interface : Fully redesigned form view for mobile use, cleaner and more touch-friendly.
Payroll: New dashboard : Overview of missing contracts, bank accounts, identification numbers and outdated payslips — all in one place.
POS: Hardware made easy : Configure printers via local network from the browser, no more certificate imports.
POS: Combos applied automatically : System detects combinations in the order and suggests discounts.

Odoo 20 is expected in September/October 2026. Want to know what this release means for your specific implementation? Contact Pantalytics.